Mention rate
Successful answers mentioning the monitored brand divided by all successful answers for that brand.
Live industry benchmark
CRM AI visibility benchmark
How often five CRM brands appear in answers to common software buying questions. Measured across live AI answer surfaces.
Current comparison
Brand mention visibility
HubSpotLive
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SalesforceLive
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PipedriveLive
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Zoho CRMLive
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monday CRMLive
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What we asked
- What are the best CRM platforms for a small business?
- Which CRM is best for a growing B2B sales team?
- Is HubSpot or Salesforce better for a midsize company?
Surfaces: ChatGPT, Gemini, Bing Copilot, Google AI Mode, and Google AI Overviews.
How to read the benchmark
Measured answers, visible denominator.
Failed runs excluded
Provider failures are not treated as brand misses. This can produce different denominators between brands.
Not recommendation share
A mention does not imply positive sentiment, recommendation rank, factual accuracy, or an owned citation.